support

How to Contact Facebook Support

Facebook is one of the largest social media networks in the world, with about three billion active users. That equates to a massive demand for Facebook support. Like most prominent internet companies, Facebook tries to handle support with automated systems to reduce the burden on its representatives.

Sony Invests $1 Million To Support Local Nonprofit Organizations

Sony today has announced an initiative that will see it invest a million dollars across a set of underserved and underrepresented communities by funding the efforts of nonprofits within them. The program is part of Sony’s social justice efforts and funded via its Global Social Justice Fund.

Android 12 Will Support AVIF Photos

The first preview of Android 12 has landed, and it brings news that the mobile operating system will have platform support for the AV1 Image File Format (AVIF), which has dramatically better image quality for the same file size when compared with image formats such as JPEG.

Photographers Raise Over $90,000 to Help Their Out-of-Work Assistants

Several big name photographers are using their art to support a critical part of our creative community: their assistants. By selling limited edition prints, photographers like Tim Tadder and Erik Almas have raised tens of thousands of dollars to help get their crews through this difficult time.

Apple’s Nano-Texture Pro Display XDR Can ONLY Be Cleaned with a Special Apple-Provided Cloth

Apple's incredible Mac Pro and Pro Display XDR—the top-of-the-line, flagship "pro" products in the Apple lineup—finally went on sale yesterday. But while most people used the opportunity to see how much a fully loaded Mac Pro costs (hint: a lot), Mac Rumors uncovered something a bit stranger. Apparently the nano-texture version of the Pro Display XDR can only be cleaned with a special, Apple-made cloth. No exceptions.

Canon, Sony, and Panasonic ‘Confirm Their Commitment’ to Photokina in Odd Press Release

Photokina is keen to remind you that (1) it is still the industry's "leading trade fair," and (2) trade fairs are still relevant, even if Nikon, Leica, and Olympus dropped out of Photokina 2020. In a press release published last night, the show quotes Canon, Sony and Panasonic executives as they "confirmed their commitment" to the 2020 expo during conversations with Photokina organizers in Tokyo.

Apple Aperture Won’t Work Anymore After macOS Mojave

Apple killed off Aperture back in 2014, but there are still photographers out there who have opted to continue using the beloved photo editing and management app. If that's you, there's some bad news: Aperture will no longer run on Mac after macOS Mojave.

This is How Canon Supports its Pros

As the camera wars are heating up over the new battleground that is mirrorless cameras, the heavyweights in the industry are taking turns tooting their own horns. Canon just released this 2.5-minute video on the benefits of Canon Professional Services (CPS).

How to Cope with Family and Friends Who Want You to ‘Get a Real Job’

The prospect of leaving behind the "safe route" to pursue a career in photography is daunting at the best of times, but it's that much more difficult when friends and family don't support your decision. Here's a short video that might help you cope if you're dealing with disapproval or lack of support.

Eye-Fi Relents, Won’t Brick Older Wi-Fi Memory Cards After All

Eye-Fi, the Mountain View, California-based company that helped pioneer Wi-Fi memory cards, announced back in June that its older cards would be rendered largely useless after September 2016. Now, after the outcry of many angry customers, the company is now changing course: the cards will be stayin' alive.

Tumblr’s iOS App Now Supports Apple’s Live Photos

Tumblr has just announced that it's introducing support for Live Photos, a feature Apple released earlier this year with the introduction of the iPhone 6S and 6S Plus. Live Photos lets you watch a few moments of video that are recorded immediately before and after your snapshot.

An Open Letter to the Artist Support System

Support is a funny thing.

As an artist, 96% of our career is spent dealing with rejection. Rejection from friends, family, other artists, and even the art world itself. Making a living from art can be a very long and lonely, misunderstood journey, especially in the beginning, and having a decent support system can help make that early journey a little more bearable.

But just as we’re often learning the ropes of how to be an artist, we also know that you’re learning the ropes of how to best support us. We need you, and here are the best ways you can help us out.