serviceadvisory

Production of Leica M9 CCD Sensors Discontinued

Leica no longer has access to the CCD image sensor inside the Leica M9 series of cameras. As a result "defective sensors cannot be replaced" moving forward, and you'll need to upgrade to an M10 or another CMOS-based Leica camera if this happens to you.

Nikon Issues Small Recall for a 16-Year-Old Film Camera

In unusual industry news, Nikon has issued a small recall for the Nikon F6: its last flagship film SLR, released in the year 2004. The recall is the result of updates to a European law on the use of hazardous substances, and if your F6 is one of the few that are affected Nikon will replace it free of charge.

Some Canon 1D X Mark III Cameras are Locking Up Mid-Burst: Report

Several Canon users are reporting a serious issue with their new 1D X Mark III cameras. According to reports, and demonstrated in the video above, some 1D X III DSLRs are locking up completely after a few shots, preventing the user from continuing to shoot for several seconds before coming back to life.

Fuji Confirms EVF Issue that Affects ‘Small Percentage’ of X-Pro3 Cameras

Users of Fujifilm's brand new and much-anticipated X-Pro3 rangefinder have started reporting a troubling issue with their viewfinders. A number of users have taken to both DPReview and the FujiX Forum over the past few weeks to report that their cameras' EVFs have "all of a sudden" started showing a wildly overexposed image and preview, making them impossible to use.

Focus Fix for the Canon RF 70-200mm f/2.8L Lens Coming in January

Canon has announced that a fix for the RF 70-200mm f/2.8L IS USM lens' focusing issues will be released "in the beginning of January 2020." The announcement comes one week after Canon confirmed to PetaPixel that the RF 70-200mm f/2.8L IS USM focusing issue reported here is, indeed, a widespread problem.

Fuji Service Advisory Warns About GFX 100 Shutter Button Issue

Fujifilm has published a "notice" (read: service advisory) informing users of its new 100MP mirrorless medium format GFX 100 that they may have a faulty shutter button. Fortunately, Fuji claims only "a very small percentage" of cameras are affected, and they'll fix those cameras for free.

Nikon Is Ending Free D600 Sensor Dust Repairs in 2020

Remember the Nikon D600 sensor dust issue? The problem—and resulting service advisory—dominated the headlines for a couple of years, from the time the issue first surfaced in 2012 until Nikon announced it would fix all D600s for free in 2014. But it seems that free service is finally coming to a close.

PSA: SanDisk CFast 2.0 Cards Corrupt Some Canon 1D X Mark II Photos

Canon has released an official service advisory for the 1D X Mark II that you'll want to pay attention to if you're one of the few already using the new camera. Apparently, some SanDisk CFast 2.0 cards don't play well with the 1D X Mark II; in fact, they'll corrupt some of your images.

Apple: Free Repairs for Blurry iPhone 6 Plus Cameras

If you purchased an iPhone 6 Plus around the end of 2014 and have noticed that your photos are coming out all blurry, don't worry: it's not just you. Apple has announced that some of the phones sold between September 2014 and January 2015 have a flaw with the rear camera. If that's you, Apple is promising a free camera replacement to help make your photos sharp again.

If You Just Bought a D810, Check the Box for a Blue Dot to Make Sure the ‘Bright Spots’ Issue is Fixed

A couple of weeks ago, we told you about a service advisory Nikon had issued for the newly-released D810. Apparently, some D810 models were experiencing a 'thermal issue' wherein long exposures could cause bright spots to appear on your images.

Current D810 owners should check their serial numbers here, but if you're just now getting ready to buy one, there's actually a way to tell if the camera you're buying has had Nikon's fix applied.

Some Samsung Galaxy S5 Units Plagued by Camera Failure

Samsung is proud of the camera in the Galaxy S5 smartphone. So proud, in fact, that the company released an ad that called the iPhone out by name. But the company may have jumped the gun now that it has been confirmed that an unspecified number of Galaxy S5s have shipped with cameras that don't work at all.