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Nikon Issues Service Advisory for D810: Long Exposures May Result in ‘Bright Spots’

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Nikon just can’t catch a break on the advisories and service issues. Just weeks after it was revealed that they were settling class action lawsuits over the D600 sensor spot issue by handing out free D610s, a fresh service advisory (USA, EU and Japan) has been issued, this time for the recently-released D810.

Certain serial numbers of the new full-frame shooter, it seems, are having issues with “bright spots” appearing in images while shooting long exposures. Specifically, the advisory states:

We have determined that some noise (bright spots) may on occasion be noticeable when shooting long exposures, and in images captured at an Image area setting of 1.2× (30×20).


To their credit, Nikon seems to be jumping on this one early. The company is apologizing for the inconvenience and offering to fix it for free using, according to an internal memo obtained by Nikon Rumors, “a combination of a firmware update and ‘pixel defect compensation'”:

Nikon service centers will service these cameras that have already been purchased as needed free of charge to the customer. We sincerely apologize for any inconvenience this issue may have caused.

Keep in mind, not ALL D810 cameras are affected. Only certain serial numbers will have the problem and you can check if yours falls into this category by clicking on the link at the bottom of this page and following the instructions there.

(via Nikon Rumors)

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