warranty

A judge has thrown out a class-action lawsuit against Ricoh that alleged its Pentax digital camera was designed with a defect that caused photos to come out pitch black.

Remember the Nikon D600 sensor dust issue? The problem—and resulting service advisory—dominated the headlines for a couple of years, from the time the issue first surfaced in 2012 until Nikon announced it would fix all D600s for free in 2014. But it seems that free service is finally coming to a close.

After shuttering its Lexar memory card business in June 2017, Micron sold the brand just 3 months later to the Chinese flash storage company Longsys and now Lexar cards are back from the grave. But Lexar is still waiting for US government approval, and the brand's warranty process is at a standstill because of it.

BlackRapid is taking to social media to warn customers about counterfeit hardware being bundled into kits by some retailers. Not only can the hardware put your gear at risk, but any damage that results from using counterfeit gear will not be covered by the warranty on your authentic BlackRapid gear.

Sigma has announced that it will extend the warranty on its camera gear to products that have been damaged or destroyed by the hurricanes that have recently devastated regions of the United States.

So-called "gray market" products are popular in the world of photography, but buying your Sigma gear through an unauthorized reseller will cost you in the long run. Not only will Sigma not honor the warranty on gray market products, they'll actually charge you extra to fix them.

News that Nikon had been replacing some defective D600s with brand new D610s broke months ago, but it wasn't confirmed officially until late last night when Nikon announced the news itself.

Following on the heels of the news that no less than four law firms were going after or planning to go after Nikon over the D600 dust/oil spot debacle, Nikon has issued a service advisory announcing that they will fix ALL D600 cameras with sensor dust/oil problems for free regardless of warranty status.

Installing custom firmware on your DSLR is becoming more and more standard. Like jailbreaking an iPhone, the new firmware often offers much more customization and features you couldn't otherwise have. Magic Lantern in particular has been on a rampage lately, unlocking RAW video in cameras as cheap as $500.

But before you jump on the bandwagon and install Magic Lantern on your Canon or Nikon Hacker on your Nikon, it would probably be a good idea to get in touch with those companies and find out if installing third party firmware voids your warranty. Thankfully, Udi over at DIY Photography did it for you.

Camera companies are doing their part to help victims of Hurricane Sandy get back on their feet. Here's something that might be great news to some photographers on the East Coast: Sigma is extending its warranty to cover damage caused by the hurricane.

Canon recently announced that some owners of the Canon PowerShot S100 compact camera could be eligible for a free …

If you’re one of the many frustrated Sony NEX-5N owners who are experiencing a mysterious clicking noise …