productadvisory

PSA: Some Tamron 70-180mm f/2.8 Lenses Have a Calibration Issue

Tamron's 70-180mm f/2.8 Di III VXD lens for Sony E-mount mirrorless cameras has been a huge hit since it was announced. But buyer beware: the company has released a product advisory after discovering that some lenses suffer from a calibration issue, resulting in poor performance.

Canon Warns the Original 5D May Suffer From Mirror Separation

When the original Canon 5D (Mark I) was announced back in 2005, it was notable for being the first full-frame DSLR with its standard body size and at its low retail price of $3,299. The camera is a decade old now, which is very old as far as camera life cycles go.

As the cameras are getting more advanced in years, some of their components may not hold up as well as others. Canon has just released a product advisory warning 5D owners of a mirror detachment issue that has been discovered.

Canon Issues Product Advisory for T6 White-Spotted Sensor Problem

A week ago, it came to light that some Canon T6s and T6si DSLRs were shipping with a strange defect: a large number of tiny white spots can be seen across the surface of the camera sensor, and the spots show up as dark dots in photos taken in certain conditions.

Today Canon has released an official product advisory confirming that this problem exists and promising free repairs for affected customers.

It’s Not Just Rebels: Canon Warns Some Wireless File Transmitters Flake Too

Have you been getting rashes on your skin, or redness and irritation in your eyes? Do you own a Canon WFT-E7A Wireless File Transmitter? Those two things might be related. If you remember, a couple of months ago, Canon recalled tens of thousands of Rebel T4i/650D DSLRs due to an issue with their rubber grips that caused allergic reactions. The rubber had been overloaded with too much of certain ingredients, leading to an unexpected chemical reaction that caused white flaking. It turns out the faulty rubber was used beyond the Rebel: Canon has just released a product advisory warning that its file transmitter may have the same flaw.

Canon Warns That The Rubber Grip on Some T4is May Cause Allergic Reactions

It doesn't look like Canon's T4i can catch a break lately. Just days after issuing a somewhat entertaining product advisory explaining why some Canon T4is were showing up as EOS Kiss X6is in EXIF data, Canon has had to issue yet another. This one, like the last, only affects certain serial numbers -- in this case those with "1" as the sixth digit (e.g. xxxxx1xxxxxx) -- but unlike the last, it could potentially be both harmful and aesthetically upsetting.

Canon Defends 5D Mark III, Claims “Light Leak” Doesn’t Affect the Captured Image

Over the last couple of weeks we've covered every aspect of the Canon 5D Mark III "light leak" issue. Starting initially as a rumor, Canon eventually confirmed that the camera's top LCD did, in fact, alter the exposure reading by 1/3 of a stop in dark environments. A week ago the company even put shipments on hold while they investigated the issue more extensively.

Canon Confirms “Light Leak” Issue in the 5D Mark III

Earlier this month, reports started emerging that Canon's new 5D Mark III DSLR has a "light leak" issue. Photographers found that turning on the LCD backlight in a dark room directly affects the camera's metering system (as seen in the video above). Canon published a product advisory today acknowledging the issue, saying,

In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.

The phenomenon [...] has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera. Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.

Problem is, the issue isn't limited to the LCD's backlight in a dark room. Apparently any light (e.g. sunlight) shining onto the LCD screen can affect exposure.