• Facebook

    500 K / likes

  • Twitter

    1 M / followers

GoPro is Giving Karma Buyers a Free Hero5 if They Send Back Their Drone



If you’re one of the unlucky people who purchased a GoPro Karma drone only to have to send it right back because it might fall out of the sky, there’s a silver lining to your annoying predicament: GoPro is offering you a free Hero5 for your trouble.

The news was posted to GoPro’s Karma return FAQ, under the question “Will I receive a refund for Karma?” Here’s the answer in full:

Yes. You will receive a refund for your purchase. All components included with the Karma drone bundle, including HERO5 Black and Karma Grip, must be returned for a full refund. Once your complete return has been processed and refund issued we will send you a HERO5 Black as a thank you. For Best Buy customers to receive their HERO5 Black, please contact GoPro Customer Support directly and have your original transaction number available to confirm your product has been returned and processed at Best Buy.


This generous move serves two purposes. First, it helps restore a bit of goodwill with the dedicated GoPro users who were eager enough to buy a Karma drone (even with comparisons like this one floating around); and second, it gives users who might take their chances with their potentially dangerous Karma drone a reason to bite the bullet and send it back.

If you have a Karma drone at home and you’re not sure how to sent it in and claim your free Hero5, head over to the Karma return page by clicking here.

(via Engadget)