Canon Shares PSA to Help Protect Your Camera From Potentially Hazardous 3rd Party Batteries

This isn’t the first time Canon has done this, but once again they’re sending out a PSA in regards to counterfeit gear, most often purchased online. This time, the PSA is in regards to batteries and the above video walks through the real versus the fake by taking a look at the outside, as well as popping it open and taking a look inside.

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Canon’s statement on the matter can be read in the video description over on YouTube, where they state:

Canon is continuing to make efforts to help protect our customers from potentially dangerous counterfeits. How can you tell if your Canon battery is genuine? Select Canon products communicate with their battery to identify if the battery is genuine Canon

You’ll note in the above statement from Canon that they aren’t against you using 3rd party batteries; they’re simply concerned that you’re not getting your hands on one that isn’t properly produced to the correct specifications. So, whether you’re using a genuine Canon battery or a third-party option from Amazon or B&H, be sure to give it a look-over after watching the above video.

It’s only two-and-a-half minutes long, so be sure to give it a watch. it could save you some major heartbreak down the road, if it ever so happens that your counterfeit equipment ruins your more expensive gear.

(via Canon Watch)

  • bob cooley

    This is less of a PSA, more a veiled “please buy our batteries” marketing campaign. Batteries are pretty simple mechanisms; I’ve used third party batteries in most of my electronics (including cameras) for years, and have never had a single issue.

  • Jason Mayfield-Lewis

    This is a far better way to deal with this issue than Panasonic’s continuous F/W updates which totally break 3rd party battery compatibility – it seems like a warning that’s come from genuine concern rather than a cynical attempt to force customers to buy overpriced batteries.

  • Kristian H. Nielsen

    How can third party batteries hurt the camera? The only issue I have heard of is that some third party batteries don’t have a certain chip, which make the camera unable to display the correct battery level.

  • Future is Now

    Hmmm. Perhaps I’m a bit cynical, but… I have NEVER experienced a 3rd-party battery damaging a camera. (And I have/have had a great many cameras and brands.) I have no information to deny that such damage occurs but I’ve not experienced it and know nobody who has experienced it, either.

    I certainly acknowledge that off-brand batteries can be poorly produced and of poor value. I HAVE had a few over the past 10+ years. But it’s been just that: only a FEW. Nearly all of my 3rd-party batts have worked at least as long and as robustly as the original manufacturer’s batteries.

    Normally I prefer using OEM batteries, particularly when they communicate with the camera to produce very useful information (charge remaining, charge cycles). But I’m not a fool, either. Canon’s batteries for my cameras are -absurdly- expensive and offer no real value proposition for the expense. Example: A Canon LP-E6 battery costs $59 at Amazon. The perfectly robust LP-E6-equivalent Wasabi Power brand battery costs $14.99. It’s pure profit in expendables for Canon.

    So I believe that that is what’s really behind this “PSA”.

  • RobertB

    Just google the brand before you buy. If there’s a problem with the battery, someone will rat on it on-line.

  • whisky

    PSA … to help protect your camera or minimize Canon’s liability?
    a third party battery doesn’t necessarily mean unsafe.

  • Paul-Simon

    My higher-capacity and probably five times as cheap eBay batteries have served me well this far!

  • bob cooley

    There was once a time when some types of batteries would leak, but almost everything on the market now is lithium-ion, which is a solid cell. At worst, 3rd party batteries may not hold the same length of charge; but I haven’t had damage to equipment from a 3rd party battery – ever.

  • kassim

    Hazardous my a**. You just want to force customers to buy your batteries.

  • Ken Elliott

    Charging a lithium-ion battery in the wrong kind of charger can create a fire hazard. Some designs have a circuit that measures the cell temperature and reports it to the charger. This allows the charger to be aggressive when the cell is cool, and back down as it heats. I don’t know if Canon does this, but this is one of the ways a non-OEM battery could be dangerous.

    I wish Canon had gone into detail, but I guess the marketing department is practicing FUD (fear, uncertainty and doubt).