PetaPixel

Amazon Sends Man an Invisible Camera In Exchange for His Canon Digital Rebel

The Consumerist writes that a guy named Nate recently had a negative experience with Amazon’s Trade-In program. After sending in his Canon Digital Rebel and not being satisfied with the quoted trade-in value ($62), he asked for it back. What he received was “an invisible camera”:

It was all the manuals and CDs for my camera. There was NO CAMERA. The reason I didn’t connect the dots when UPS came was because the box was not even large enough to hold the camera! […]

Luckily for me, I was able to get [Amazon] to give me the $97. I felt bad for Amazon since it’s a third party company who takes the trades and stole my camera. But what would have happened if I would have been trading a MacBook or iPad worth several hundred dollars? Would they have been as willing to give me the credit? I’m afraid to trade anything in now!

The original Digital Rebel was released back in August 2003, and was the first DSLR to have a price tag under $1,000 (it cost $899 for the body only). Amazon is willing to buy them now for $97 if in “Like New” condition, $62.25 if “Good”, and $20.50 if “Acceptable”.

Amazon Trade-In Trades My Camera For Invisible Camera [The Consumerist]


Thanks for sending in the tip, Phil!


 
  • 9inchnail

    “But what would have happened if I would have been trading a MacBook or
    iPad worth several hundred dollars? Would they have been as willing to
    give me the credit?”

    Propably yes. Amazon is one of the most customer friendly companies out there. If you’re not clearly trying to scam them, they will almost always try to help you out the best way they can. And no, I don’t work for Amazon. Want proof? They treat their customers like kings but their employers like slaves. At least in their German warehouses and distribution centers.

    Would I say that if I wanted to promote their service, which is still very good?

  • Mike S.

    I still have my old DRebel that I got back in 2004. I have been thinking of having it converted to shoot IR. Seems like a better investment than trading it in at this point…

  • jdm8

    I’ve actually seen a couple of those in use in the last year, pretty surprising given the age and how slow the electronics are. I owned one, and given those rates, I gave my buddy a pretty good price for the kit.

  • V. Coelho

    Here in Brazil a used camera like the Rebel costs $350 with the kit lens.

  • http://twitter.com/elconde_73 edwardconde

    Same happened with me when I sent in my iPhone 4.. Came back loose and not safely secured. Never doing the trade-in with Amazon again.

  • Sergei

    It’s a known scam, there were companies scamming people of their phones. You send in your unit, they give you too low a estimate, you ask to send it back and get an empty package.

  • harumph

    Could the “third party company” be a shop that rhymes with Bladorama? Their trade-in guy is a crazy person. I got a camera back from him that had a my boxed dslr packed in a box twice as large with one small deflated sheet of bubble wrap just tossed in with it.