PetaPixel

Case With Built-In Cameras Reveals the Journey of Checked Baggage

Earlier this month we shared some advice from an anonymous airline baggage handler, who revealed that hard-sided “spinners” suitcases are safest if you must transport valuables (e.g. camera gear) in checked baggage. To see why, check out the video above by Delta Airlines. They drilled holes into a hardcase and installed six outward-facing cameras to document what a bag goes through after it disappears behind those black rubber flaps and before it emerges onto the conveyor belt in the baggage claim area. The video doesn’t show any abuse, but there’s a number of points along the journey where careless handlers have the opportunity to mishandle bags.

(via Laughing Squid)


 
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  • Anonymous

    I’ve seen many a baggage handler casually throwing cases and bags around (and dropping them) with no regard for their contents. One bag I got back looked like it had been run over or burned or something. Just look out of the window of the plane when they’re loading up the baggage into the hold below if you want to be horrified.

  • http://twitter.com/coskier Chester Bullock

    Sorry to be such a pessimist, but I have to wonder how staged this was.  I have watched ramp crews handle bags at several airports, and this was pretty mild…

  • Kyoshinikon

    Other than some cuts what else could have been “staged”?

  • Mike

    My first thought was, did the handlers know this was being filmed?  If so, then this really doesn’t mean anything.  If you knew your boss was watching you, would you be reading Petapixel right now?  Ever heard of the Hawthorne effect?

  • http://twitter.com/coskier Chester Bullock

    Placement of the bag right in the middle of the cart on the ramp, to peek out of the curtain, notifying handlers of what the bag was doing, etc.

  • Damien

    I have never seen baggage handled so carefully.

    Brought to you by Delta, and posted on the DeltaAirLines YouTube channel.
    Staged. 

  • Aaron

    Not sure why you would bother posting this video.  It was obviously staged and shows nothing of interest whatsoever.  Oh look, a conveyor belt…look, another one…now a truck…and another conveyor belt.  What was the point, PetaPixel?  

  • Ken

    I have to agree that if this was done anonymously the baggage handlers were quite gentle with the bags considering the time constraints and the weight of some of the bags.

  • Jons_junk

    “The video doesn’t show any abuse, but there’s a number of points along the journey where careless handlers have the opportunity to mishandle bags.”
    This blog doesn’t show any poor writing, but there’s a number of points where the a so-called amateur journalist blogger had the opportunity to write a piece of crap.

  • http://twitter.com/dmkellman David

    Tycho!

  • John H.

    You guys don’t get the reason for the video do you? This wasn’t a video to show you that “here at Delta, we take care of your baggage!” It just a video to show you (the potential customer) the path of the bags. To stir up some viewership for a cool video, and maybe you’ll think of them next time you try to book a flight. They make no attempt to hide the cameras, they never  hint that it’s a “secret” video or anything like that.

  • http://twitter.com/pookiepookieca poo

    They don’t show you what is written on the bag to notify the handlers they’re being filmed…..
    I call fake Delta “advertising”.

  • http://twitter.com/rfp_photo Raphael Puttini

    Next time, someone do this with less visible cameras. I bet the result won’t be the same.

  • Guest

    i have witnessed something similar. it looked like the guys loading the plane were having a bag-throwing party, and enjoying it.

  • http://twitter.com/pete_boyd Pete Boyd

    Are you for real? Delta made this video themselves, so everyone who features in it knows exactly what’s going on with that bag – it’s stage managed, the people are all actors, albeit playing cameos.

  • Iggy

    My first thought was, a bag loaded with this kind of camera installation (see at 0:25) would NEVER EVER pass any security scan. Imagine all that showing up on an x-ray machine ;-) So, it just had to be carefully planned, announced and bag accompanied by an airline employee. In other words, DON’T try this yourself if you don’t like being interrogated (or worse).

  • http://AF-Images.com/ Angie

    Very true, John. The openings were large enough to draw attention so either employees had a head’s up about the possibility of being videotaped or any employees with a conscience would be concerned about a security breach, notify their supervisor and set the suitcase aside to be packed last.  

  • kendon

    then why does petapixel announce it with this:

    “Earlier this month we shared some advice from an anonymous airline baggage handler,
    who revealed that hard-sided “spinners” suitcases are safest if you
    must transport valuables (e.g. camera gear) in checked baggage. To see
    why, check out the video above by Delta Airlines.”

    especially the “to see why” part is what i am wondering about…

  • John H

    Well for one using hard sided suitcases for valuables should be common sense. No one should really need someone else to give them that advice. 
    But I’m sure PP included that first bit because it was a related story. They do that a TON of their posts, so people who may not have seen the other stories can see them, and to raise hits. As for the “to see why” part, What is there to wonder about? It’s something the PP writer put in. Nothing really to wonder about.

  • tfuchs

    The only interesting part was censored, and the whole thing is a staged Delta advert. Total waste of time. 

  • Usmcoap

    What a bunch of crap this video is. Baggage handlers treat bags like they’re toys to throw around, if you’ve ever sat on a plane and watched the handlers “loading” the plane next to you, you’ll see that. I’ve seen bags fall off the lip of the plane and down onto the runway and just be put back on the conveyor. This video is laughable.

  • Susan

     Thanks! I arrived at this page ONLY because I was trying to find out who the music was after I saw this Delta video tacked on to the end of a TED Talk. Great discovery for me!

  • YOUR baggage handler

    I started out with delta as a baggage handler and was with them for two years, I then left to work with a different airline, and all I’m saying is that unless you have done the job, you have ABSOLUTELY NO IDEA what goes on behind closed doors and what these ramp agents have to go through. Sure, you can carefully pick up each bag one by one and place them down, but when you have several flights on the ground coming in late due to maintenance or weather with 70-120 bags to offload and an additional 80-130 bags to load back on in a 30 min time frame in ALL types on weather, whether it be 100 degrees or -10 degrees snow or rain,, we’ll see how long it takes until you are throwing those Bags in the belly to get that flight out on time.