Overheard in a Camera Shop: My Camera is Broken

An old lady brings her newly purchased Canon T2i and kit lens back to a camera store in Toronto claiming they were defective.

Clerk: So whats wrong with your camera?
Lady: It only takes blurry shots, it’s broken.
Clerk: Were you shooting indoors?
Lady: Yes.
Clerk: What mode were you shooting in?
Lady: I don’t know.
Clerk: So auto… Was the flash going off?
Lady: No, I hate the flash.
Clerk: Were you using a tripod?
Lady: Now you’re asking the really hard questions!
Clerk: … Lady I could sell you any lens behind me and none of them would help you take a better picture until you learn how to use your camera.
Lady: …
Clerk: We can point you towards some places that can give you excellent short classes, or sell you a book.
Lady: I don’t need lessons, my camera is broken.

Thanks basic_hydronium!

  • Bergur

    What a rude salesman. The poor lady’s camera was broken!

  • denMAR

    Which camera shop? I used to be a salesperson (while I was in photo school) at Black’s Y&D and we would get questions like this all the time.

  • Anonymous

    get an iphone

  • AlphaConcolor

    Cue Nikon D7000 AF issues *ducks and runs*

  • Matt

    Sell her the canon 800mm super telephoto L lens. *cough*

  • nerdgod

    I was going to say something about how a little patience and training would go a long way, but I recall a time when I bought my first Nikon DSLR, and a friend of mine in Philadelphia who is “very tech savvy”, panned it… …because when he picked one up in the store and swung it around wildly while mashing the shutter, it took “blurry pictures”.
    Even smart people think DSLRs are magic, and somehow make every shot look perfect with their “large bodies” and “big lenses”.

  • Bob

    “Sounds like a classic broken camera. What you need is a new 5D Mk II and a 50mm 1.2. No blurry shots ever again.”

  • drZox

    easy fix
    set it to 12800 ISO and let her shoot

  • Chung Dha Lam

    Just 50mm f1.2 would be enough to help this issue.

  • Mark Kalan

    I worked retail in camera stores in the mid-70s. MORONS LIKE THIS THIS ARE NOT UNCOMMON! I haven’t had a real job since! (I’ve always worked for myself-and refuse to deal with “the public at large”)

  • Glskinner

    poor woman wants her Browie Instamatic like her last acmera, just point and shoot!!

  • Guest

    Photoshop is broke! I put picture after picture through it and I’m still not an artist.

  • Anonymous

    Exactly! That’s the same reason why people give the super-condescending “Wow, you must have an awesome camera” when looking at your work.

  • Lonewolfe 13

    I work in a camera store, this happens everyday. Just this week I had someone return a camera after several months saying it was defective, (despite me showing them how to use it and prove it wasn’t broken on at least 5 other occasions.) We did a refund against policy, they purchased an SLR, and dropped it the next day breaking the lens and body mount….

  • ranger9

    Why must the butt of the joke be “an old lady”? I’ll bet that if the joke began “An Asian man brings his…” or “An African-American woman brings her…” you would not have repeated it.

    Yes, there have been a few old ladies who were pretty comfortable with a camera: Louise Dahl-Wolfe and Lillian Bassman come to mind…

  • Justin Javellana

    then she’ll come back to the store and complain, not everything is in focus. lol

  • Jenny

    What joke are you referring to? There are people out there in the world who don’t know how to use a camera and yet are too stubborn to learn. Must be only you who thinks this post is a joke.

  • Lovepp

    I usually like pp, what’s up wit repostings from reddit? Prefer your original content

  • unsilent majority

    If she brought the camera in, all it woould take to make things right would be for the clerk to take a few test shots, and then send her on her weary way, no!?

    Such a bid deal over nothing. . .

  • Michael Zhang

    We find content to share from all over the place, and we ask the original author/photographer’s permission for things like this.

  • Susan Carroll Seger

    I ‘ll have to be careful photographing around farmland from now on …thanks

  • Magaret

    The salesman is escaping,not honest.Choose a wireless surveillance cameras

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  • Koke Momo

    Not necessarily.
    I’ve worked in electronics before and even AFTER you show the customer something, teaching them the basics they still scream that it’s the technology’s fault and not their’s. =/

  • Koke Momo

    They would have argued the point regardless, or come back later with another issue.

  • Koke Momo

    Then she’d say that the image looks weird or bad quality. ;)

  • philpem

    I usually respond with the line:
    “Yeah, it’s a pretty nice camera, but the one thing which makes all the difference is that I know how to use it ;)”

    Seriously guys, the manual won’t bite you. Listen carefully to its teachings, and you may even learn a thing or two *GRIN*