refund

Amazon Let a Fraudster Keep My Sony a7R IV and Refunded Him $2,900

I am an amateur photographer, and I’ve sold cameras non-professionally on Amazon for over eight years as I’ve upgraded. That trend comes to an end with my most recent transaction. In December, I sold a mint-in-box Sony a7R 4, and the buyer used a combination of social engineering and ambiguity to not only end up with the camera, but also the money he paid me.

Wedding Photographer Loses Photos in a Fire, Only Offers 90% Refund

If you lost all of your client's wedding photos in a house fire, would you give them a full refund? This question has been spreading across the Internet the past few days after a couple complained that their wedding photog only offered them a 90% refund after his house burned down, because of the time he already invested.

You Can Now Get a Drone Registration Refund and Deletion from the FAA

In late 2015, the FAA began demanding mandatory registration of most drones, including most consumer camera drones that were exploding in popularity. Earlier in 2017, however, a federal court ruled that casual drone owners do not need to register. Now the FAA is offering registration deletions and refunds.

Wedding Photographer Asked for Refund Guarantee in Case of Divorce

You can't make this stuff up. Scrolling through Facebook last night, we ran across a screenshot of an email sent to Reddit user justinwheelon on June 4th. The couple, clearly planning ahead, asks if the photographer could add "a clause that guarantees us a refund should we ever get divorced."

Lily Drone Sued, Accused of ‘Luring’ Customers with Faked Promo Video

Yesterday morning, the company behind the 'throw-and-shoot' Lily Drone announced that they would be shutting down despite raising $34 million in pre-sales and $15 million in private funding. But their press release left one thing out: they're also being sued by the San Francisco district attorney's office.

My New Policy of ‘Untipping’ as a Pro Photographer

It occurred to me yesterday that the whole idea of "tips" is a bit lopsided. If someone does a great job, we give them a hefty tip; if they do a terrible job, we give them no tip. In other words, the worst thing we can do to someone who provides a bad level of service is to not give them extra money.

That's... kind of a low bar to set. It's not even carrot-and-stick -- it's carrot-and-smaller-carrot.