Posts Tagged ‘productadvisory’

Canon Says 6D Buggy with YouTube, and Some 1D Xs Still Have f/8 AF Issue

Canon Says 6D Buggy with YouTube, and Some 1D Xs Still Have f/8 AF Issue 6dyoutubebug

Canon has issued a couple of service advisories to notify customers of known issues with the 6D and 1D X DSLRs. The former camera has a YouTube problem, while the latter has some autofocus issues for certain customers.
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It’s Not Just Rebels: Canon Warns Some Wireless File Transmitters Flake Too

Its Not Just Rebels: Canon Warns Some Wireless File Transmitters Flake Too transmitt

Have you been getting rashes on your skin, or redness and irritation in your eyes? Do you own a Canon WFT-E7A Wireless File Transmitter? Those two things might be related. If you remember, a couple of months ago, Canon recalled tens of thousands of Rebel T4i/650D DSLRs due to an issue with their rubber grips that caused allergic reactions. The rubber had been overloaded with too much of certain ingredients, leading to an unexpected chemical reaction that caused white flaking. It turns out the faulty rubber was used beyond the Rebel: Canon has just released a product advisory warning that its file transmitter may have the same flaw.
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Nikon D800 Found to be Incompatible with Eye-Fi Cards for Wireless Transfers

Update: Eye-Fi has released a firmware update that fixes this issue.


Nikon D800 Found to be Incompatible with Eye Fi Cards for Wireless Transfers nikoneyefi

If you shoot with a Nikon D800 or D800E and have been experiencing issues with wireless file transfers using Eye-Fi SD cards, it’s not just you: Eye-Fi has found that some aspect of the cameras’ SD slots make them incompatible with the cards.
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Canon Warns That The Rubber Grip on Some T4is May Cause Allergic Reactions

Canon Warns That The Rubber Grip on Some T4is May Cause Allergic Reactions

It doesn’t look like Canon’s T4i can catch a break lately. Just days after issuing a somewhat entertaining product advisory explaining why some Canon T4is were showing up as EOS Kiss X6is in EXIF data, Canon has had to issue yet another. This one, like the last, only affects certain serial numbers — in this case those with “1″ as the sixth digit (e.g. xxxxx1xxxxxx) — but unlike the last, it could potentially be both harmful and aesthetically upsetting. Read more…

Canon Defends 5D Mark III, Claims “Light Leak” Doesn’t Affect the Captured Image

Canon Defends 5D Mark III, Claims Light Leak Doesnt Affect the Captured Image 5d mini

Over the last couple of weeks we’ve covered every aspect of the Canon 5D Mark III “light leak” issue. Starting initially as a rumor, Canon eventually confirmed that the camera’s top LCD did, in fact, alter the exposure reading by 1/3 of a stop in dark environments. A week ago the company even put shipments on hold while they investigated the issue more extensively. Read more…

Canon Confirms “Light Leak” Issue in the 5D Mark III

Earlier this month, reports started emerging that Canon’s new 5D Mark III DSLR has a “light leak” issue. Photographers found that turning on the LCD backlight in a dark room directly affects the camera’s metering system (as seen in the video above). Canon published a product advisory today acknowledging the issue, saying,

In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.

The phenomenon [...] has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera. Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.

Problem is, the issue isn’t limited to the LCD’s backlight in a dark room. Apparently any light (e.g. sunlight) shining onto the LCD screen can affect exposure.
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