Recent Creative Cloud Update Enabled App Data Gathering, Here’s How You Turn it Off

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In a sneaky move that the company probably hoped nobody would notice, Adobe turned on “Desktop App Usage Information” by default in the most recent update to Creative Cloud. This means that, unless they manually go in and disable the feature, CC users’ app usage data is currently being shared with Adobe.

Fortunately, disabling the feature is pretty easy, assuming you don’t want that info shared with Adobe.

The steps involved are fairly straight forward. First, go to and login to your account. Then click on “Manage Account” underneath your name and profile picture — at this point Adobe will probably ask you to type in your password again for verification, go ahead and do so.

You should now be logged into your account settings. From there, scroll down to the “Security & Privacy” section and click on “Manage” next to “Desktop App Usage Information.” That will take you to a page that looks like the second picture below.

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Assuming you’ve arrived at this page, all you have to do is uncheck that box and click “Save.” You’ll see a little green confirmation message telling you that you’ve done this successfully.

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That’s it! If you have any questions, or something about the instructions above seems unclear, feel free to drop your inquiries in the comments down below. And now, we leave you with the most appropriate GIF we could think of:

(h/t Reddit)

  • vivanteco

    Too alarmist. The usage data is anonymous and is used to improve the product and nothing else. Its not as if this is Google who will profile you so they can advertise at you.

  • Vlad Dusil

    I agree. Nowadays people are too sensitive and paranoid about their data being tracked.

  • MickO

    Agreed. Then if they change a feature, people will scream “don’t they know how much we used that?” In app usage data is so valuable in improving products, and much more effective than surveys or *shudder* focus groups. If you turn this off, you’re voting for design by focus group. Aieee!

  • floppigate

    Consumers should be given the choice–make it an “opt in”, instead of having to dig to find a intentionally obscure setting.

  • Josh Zytkiewicz

    If companies would be more specific about what kind of data they collect i think people would be a lot less freaked out.

    “Desktop App Usage Information” doesn’t really tell me anything. I’m assuming it means which apps I use, how long I use them for, what tools I use inside each app, how I transfer files between them. I shouldn’t have to assume, be transparent and just tell me, Adobe.

  • Andrew Iverson

    I don’t get the thing to be scared of here. It’s just Adobe apps, and might help them figure out how to improve the software/service.

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    blame facebook, google and the nsa

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  • Josh Zytkiewicz

    But why isn’t that THREE LINES of info on the very first page? Why have it half way down a separate page on a FAQ?

    I still say you could be more specific. A great example, Steam. Steam collects system information, and it shows exactly what it’s going to send.

    People are afraid of what they don’t know. If you’re open and transparent you can get people to do what you want.