PetaPixel

Sony Offering to Fix Mysterious Clicking Noise for NEX-5N Owners

If you’re one of the many frustrated Sony NEX-5N owners who are experiencing a mysterious clicking noise when moving the camera around, hope for click-free video recording has finally arrived. Sony updated its support site yesterday acknowledging the issue:

We have received reports of a “clicking” sound which may be heard in the audio playback of movies recorded by the NEX-5N camera. This phenomenon occurs if the camera undergoes sudden motion while recording; motion generally inconsistent with smooth video recording. […] an adjustment has been developed to reduce the clicking sound resulting from sudden motion during movie recording.

Sony will offer this performance improvement to NEX-5N end users during the period of its limited warranty accompanying the product. Please call 888-868-7392 to arrange for this improvement.

So basically, if you insist on doing motions “inconsistent with smooth video recording”, just give Sony a call and they’ll give your camera the repair performance improvement it needs.

Performance Improvement for Video Capture (via Engadget)


Image credit: camera repair by zzkt